Pattern
Estimates and time copy
How estimates and times are written, and what never appears.
Rules
- Usual range first, then the "most people" line, then the basis.
- Round to 5 minutes; no seconds, no countdowns, no "up to".
- Times are the site's local time; relative times only for staff ("12 min ago").
- Past the 90th percentile, the numbers become a sentence that points to a nurse, never red.